PRIVACY POLICY

LAST UPDATE OF THIS PRIVACY POLICY – August 17th, 2021

 

BEFORE USING OUR SITES, PLEASE READ THIS PRIVACY POLICY CAREFULLY.

This Privacy Policy is applicable to Eye Candy Secrets and sets out our policy on the gathering and use of information on this site. Eye Candy Secrets is committed to providing safe web sites for visitors of all ages and has implemented this Privacy Policy to demonstrate our firm commitment to your privacy. Eye Candy Secrets complies with Canadian Federal and Provincial privacy laws and regulations including the Personal Information and Electronic Documents Act.

There may be links from our website to other web sites; note that this Privacy Policy applies only to our website and not to websites of other companies or organizations to which our website may be linked. You must check on any linked sites for the privacy policy that applies to that site and/or make any necessary inquiries in respect of that privacy policy with the operator of the linked site. These links to third party websites are provided as a convenience and are for informational purposes only. Eye Candy Secrets does not endorse, and is not responsible for, these linked websites.

Although you are not required to register to access our website, you may be asked to provide us with personal information when you visit certain sections of our website. Your use of our website signifies your acknowledgement and consent to our Privacy Policy. If you do not agree to this Privacy Policy, please do not continue to use our website. Your continued use of the website signifies your acceptance of these terms and any changes in effect at the time of use.

 

COLLECTION OF PERSONAL INFORMATION

Personal Information is information about you that identifies you as an individual, for example, your name, address, e-mail address, or telephone number.

We collect information that you voluntarily provide to us through responses to surveys, search functions, questionnaires, feedback, Tell Your Story forms and booking. We may also ask you to provide additional information such as your e-mail address if you want to obtain additional services, information, participate in a contest or to resolve complaints or concerns.

 

HOW DOES COMPANY USE INFORMATION GATHERED ABOUT ONLINE VISITORS?

Before forwarding us any personal information, please be advised that any information gathered on our website may be used in the aggregate for research and development relating to our website and/or for future site development and, if you ask us to, to send you promotional materials. In particular, we may use information gathered about you for the following purposes: to monitor interest in our range of products and to assist us to tailor the content of our website to your needs by collecting information about your preferences through tracking of patterns page views on our website; to create a profile relating to you in order to show you the content that might be of interest to you and to display the content according to your preferences; and, in circumstances where you have indicated that you wish to receive additional information, to send you information about us and promotional material about our products together with details of any offers we may have available from time to time.

 

PROMOTIONAL AND INFORMATIONAL OFFERS

With the permission of an online visitor, information submitted at the time of registration or submission may be used for marketing and promotional purposes by La Fromagerie provided notice of this fact is made available online. If a visitor objects to such use for any reason, he/she may prevent that use, either by e-mail request or by modifying the registration information provided. Eye Candy Secrets uses reasonable efforts to maintain visitors’ information in a secure environment. If you have submitted personal information and want to change it or opt-out, please contact us as described below.

 

WHAT WE COLLECT AND STORE

While you visit our site, we’ll track:

  • Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
  • Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
  • Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!

We’ll also use cookies to keep track of cart contents while you’re browsing our site.

When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:

  • Send you information about your account and order
  • Respond to your requests, including refunds and complaints
  • Process payments and prevent fraud
  • Set up your account for our store
  • Comply with any legal obligations we have, such as calculating taxes
  • Improve our store offerings
  • Send you marketing messages, if you choose to receive them

If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.

We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for 7 years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.

We will also store comments or reviews, if you choose to leave them.

 

DISCLOSURE OF INFORMATION

Eye Candy Secrets will not disclose personal information that you provide on its website to any third parties other than to a Company agent except: i) in accordance with the terms of this Privacy Policy, or ii) to comply with legal requirements such as a law, regulation, warrant, subpoena or court order, and/or iii) if you are reporting an adverse event/side effect, in which case Eye Candy Secrets may be required to disclose such information to bodies such as, but not limited to, Canadian and/or international regulatory authorities. Please note that any of these disclosures may involve the storage or processing of personal information outside of Canada and may therefore be subject to different privacy laws than those applicable in Canada, including laws that require the disclosure of personal information to governmental authorities under circumstances that are different than those that apply in Canada.

 

COOKIES

Eye Candy Secrets, in common with many website operators, may use standard technology called “cookies” on its website. Cookies are small data files that are downloaded onto your computer when you visit a particular web site. You can disable cookies by turning them off in your browser; however, some areas of the website may not function properly if you do so.

 

PROTECTION OF CHILDREN ONLINE

Eye Candy Secrets considers the protection of children’s privacy, especially online, to be of the utmost importance. We do not knowingly collect or solicit personal information from children nor do we allow them to become registered users of, or to request information through, our website or help-seeking information lines.

 

ADDITIONAL TERMS FOR CERTAIN WEBSITES

The following additional information applies to our website which may require registration. Generally, you are not required to provide personal information as a condition of using our website, except as may be necessary to provide you with a product or service that you have requested.

 

PROTECTION OF INFORMATION

Our Commitment to Security:

We have put in place physical, electronic, and managerial procedures to safeguard and help prevent unauthorized access, maintain data security, and correctly use the information we collect online. Eye Candy Secrets applies security safeguards appropriate to the sensitivity of the information, such as retaining information in secure facilities and making personal information accessible only to authorized employees on a need-to-know basis.

Storage of Information:

Personal information you share with us is stored on our database servers at Eye Candy Secrets (Sudbury, Ontario Canada), or hosted by third parties who have entered into agreements with us that require them to observe our Privacy Policy.

 

POLICY CHANGE

If we alter our Privacy Policy, any changes will be posted on this page of our website so that you are always informed of the information we collect about you, how we use it and the circumstances under which we may disclose it.

 

ACCEPTANCE OF OUR PRIVACY POLICY

By using this website or any other Eye Candy Secrets Site or interactive banner ads, you signify your acceptance of our Privacy Policy, and you adhere to the terms and conditions posted on the Site. By submitting your information, you agree that it will be governed by our Privacy Policy.

 

CUSTOMER COMPLAINTS, QUESTIONS or SUGGESTIONS

You may direct any questions or inquiries with respect to our privacy policy or our practices by
contacting:

Eye Candy Secrets
info@eyecandysecrets.com